How do you connect brick-and-mortar shops to omnichannel?


icon Challenge

Online access to products

Equipping brick-and-mortar shops with digital e-kiosks giving users access to the company’s online offer. Providing customers with a new shopping experience in the brick-and-mortar shop. Developing sales parallelly in online and offline channels.


icon Solution

In-store assistant

We implemented an in-store assistant (ISA) - a brand new medium for customer service and sales in the brick-and-mortar shop. With the ISA, digitising communication and processes in the physical sales space allows us to build unique experiences and automate the purchasing process while freeing employees from some of the tasks.

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